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San Fernando, Pampanga wins Global Hall of Fame award

The City of San Fernando in Pampanga has joined the ranks of the world’s best-managed organizations after being elevated to the Palladium Balanced Scorecard Hall of Fame for Executing Strategy™ – regarded as the “gold standard of strategic performance” given to successful and high-performing organizations all over the world.

Successful organizations in the Asia-Pacific region were inducted today (September 22) into the 2010 Palladium Balanced Scorecard Hall of Fame by Palladium Group founder and director Dr. David Norton. Aside from the City of San Fernando, the other Philippine organization given the recognition today was the Lopez-owned First Philec Solar Corporation.

“This day is not only historical, but more so inspirational for organizations in the Philippines that are committed to embrace transformational changes and demonstrate breakthrough results,” said City Mayor Oscar S. Rodriguez. “This prestigious award not only helps reaffirm the status of San Fernando as a world-class city, but also raises our nation’s pride by having globally recognized local government units.”

To make it to the Hall of Fame, the City of San Fernando applied the Performance Governance System (PGS), the local adaptation of the Harvard-pioneered Balanced Scorecard management system, to achieve and sustain breakthrough performance results. These results include the significant increase in local income to P766 million in 2009 from P260 million in 2005, 99% client satisfaction rating, faster processing time in business permit applications to two hours from two weeks, enhanced public-private partnership leading to an improved socio-economic condition, and having the highest percentage of middle-income families at 38%, with only 1.9% families below the poverty threshold.

Other breakthrough results also include an increase in the access to public education and the number of social service beneficiaries, a decrease in the unemployment rate, the rehabilitation of a slaughterhouse via build-operate-transfer, and the dramatic growth in the City’s middle class. The City’s establishment of a Multi-Stakeholder Governance Council has also the private sector to actively participate in governance, which led to positive results in the areas of finance, constituency, and infrastructure.

San Fernando was the second Philippine city to join more than 130 public and private organizations in the Hall of Fame. The City of Iloilo was the first Philippine LGU to be inducted into the Award last year.

“After Iloilo City, we now have the City of San Fernando to receive a recognition as prestigious as the Palladium Hall of Fame. With one city at a time, the country can embrace good governance using the BSc as a tool to measure performance,” said Institute for Soldarity in Asia (ISA) chairman Jesus P. Estanislao.

ISA, a non-profit organization that advocates governance and responsible citizenship, adopted the BSc model in coming up with the Performance Governance System (PGS) for the public sector. Every department in all sectors in the city developed a scorecard to correspond to the City Scorecard of the Mayor, which aims to measure targets and monitor work progress. The city also formed the technical working group dedicated to the BSc that assisted departments in preparing their own scorecards.


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Wednesday, October 6, 2010 News

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