We all know that no business survives without customers, and we all aim to increase the number of customers we have. However, sometimes it is not very easy to deal with customers. First of all, you need to remember that customers tend to consider themselves right in any situation. At the end of the day they are giving you their hard earned money, not your competitors. If they complain about something, do not take it personally because they often aren’t directing their complain specifically at you. More often than not they are unhappy with the products or service your company has provided.
It is essential to listen to them carefully to understand their problem. Having the correct attitude always helps. Be patient and not uninterested and try to be as helpful as possible and not dismissive. Do not forget, no customers means no business or no job to pay the bills. Generally speaking, your business is there to make money and the best way to achieve this is by keeping your customers happy even if you know that they are not always right.
While it is difficult in certain situations, try to be understanding. Just think, they might have had a bad day or some other problems and are simply looking for someone to vent to. Not fair I know, but that the way it goes at times. I’m sure we have all done it at one time or another. If it is necessary, write down the problem and all the details to show your interest. If it is a very difficult situation, ask your supervisor to join the conversation. Show your customers that you are thinking about them. Customers appreciate people taking time to value their feelings and concerns – we all do. When you get negative feedback from them, do not ignore, make sure you improved your internal system for the future. If you manage to create a good image to your customers, they will come back. Remember that the best recommendation for any business is word of mouth. Therefore, even if a customer has complained you can still come out with a positive by displaying and providing superior customer service. I keep going to the same resort for my yoga retreat because I can see that they value what I think.
When the problem customer leaves, you need to get rid of any negative energy or emotions you may have. Take five minutes to have a talk with someone to relax. After you have dealt with the customer think about your performance and what you could do better for next time, because you can be sure there will be a next time.
You can’t keep everyone happy all of the time!

Source: http://www.lovetheconsumer.com/how-to-handle-difficult-customers/

Philippines wedding planners and wedding reception caterers recommend Clark Philippines as this year’s premier destination for beach weddings and garden receptions. Wedding couples in Philippines no longer prefer traditional indoor venues and hotel ballrooms for wedding receptions in Manila, Angeles City, Subic and Clark Freeport.

Selecting a good and safe event venue in Philippines is not that easy. Many public event venues in resort hotels in Philippines can’t deliver assurances of safety and security. This exposes our corporate and private events to risks that are not acceptable to us as event organizers in Philippines.

This hotel in Angeles Philippines has the perfect ambience for a romantic beach wedding and a garden style wedding reception, exactly the kind of wedding venue we have been looking for to get married in the Philippines. Angeles City is near Clark Philippines and just 90 minutes from Manila.

Garden style wedding reception can take place within a few meters from the beach of this hotel in Clark Philippines so guests and observe the ceremony at the comfort of their seats on the table.

It is important to visitor that the family feels safe in a hotel in Angeles Philippines. That is a main reasons that we choose to stay in this hotel in Clark Pampanga outside of Manila Philippines. Many don’t like the hotels in Subic or some of the hotel in Angeles City Pampanga. This highly recommended hotel in Angeles city Clark Philippines does not make them comfortable and secure.

Traffic along the North Expressway NLEX from Manila to Clark is always light and the new Subic Tarlac Clark Expressway ScTex takes visitors straight into Clark Freeport without going through any towns and cities along the way.

For information as well as assistance with reservations in hotels and resorts in Pampanga, Clark Philippines, click here to contact HotelClarkPhilippines now

Or call us at

Hotel Clark Philippines
Creekside Road corner of Centennial Road,
Central Business District, Clark Freeport Zone,
Pampanga, Philippines 2023

Tel: (045)599-5949 0917-520-4403 0922-870-5177

Manila Sales Office
3003C East Tower, Phil Stock Exchange Center,
Exchange Rd Ortigas Metro Manila, Philippines 1605
(632) 637-5019 0917-520-4393 Rea or Chay

http://www.HotelClarkPhilippines.com

Email: Info@ClarkPhilippines.com

Getting to this hotel in Clark Philippines
After entering Clark Freeport from Subic, Manila, Dau and Angeles City, proceed straight along Clark’s main highway MA Roxas, passing Clark’s largest wine shop called Clark Wine Center on your right, continue to bear right making no turns at all, go past Mimosa Leisure Estate on the opposite side of the road, you will hit a major intersection. Go straight and the road becomes Creekside Road. YATS Clearwater Resort and Country Club is on your right just 200m down. Traffic in Clark Philippines is light so it should be quite easy for get to this hotel in Clark Philippines.

YATS Leisure Philippines is a HK-based developer and operator of clubs, resorts and high-class restaurants and wine outlets http://www.YatsLeisure.com

To inquire with the beach resort hotel in Clark Pampanga visit http://www.ClearwaterPhililippines.com